Conditions of Use and Sale
Terms and Conditions
1. Your subscription(s) will start immediately with the next available issue unless otherwise requested by yourself in the necessary section of the website.
2. An acknowledgement email will be sent to you, the subscription purchaser, within 12 hours of the subscription(s) being ordered by The Magazine Company.
3. No contact will be made with the subscription recipient at all. Announcement of the subscription is solely at the discretion of you, the subscription purchaser.
4. A second email will be sent to you, the subscription purchaser, within 12 hours of the order being processed by the publisher. This email will be sent by the publisher of the magazine and will confirm contact details for the publisher regarding your subscription(s).
5. You will also receive a Welcome letter from the publisher of your selected magazine(s), informing you of the exact issue the subscription(s) will commence with and the expected delivery date of that issue.
6. It can take up to a maximum of 12 weeks for delivery of your first magazine but this will be confirmed in the Welcome letter you receive from the publisher of your selected magazine(s). The delivery date is determined by the date that you order and the print date of the next available issue.
7. The selected magazine/s cannot be exchanged for any other magazines through the website.
8. The subscription can be cancelled at any time during its term* and a refund of any unmailed issues will be made by the Publisher of the magazine/s you purchased and not by The Magazine Company. *with the exception of the following magazines: Cosmopolitan She Men's Health Good Housekeeping Zest Runner's World House Beautiful Harpers Bazaar Esquire 3D World Classic Ford Classic Rock Classics Computer Arts Computer Arts Projects Computer Music Cross Stitch Collection Cross Stitcher Cycling Plus Digital Camera Magazine Digital Video Uk Dvd Review Edge Fast Bikes Fast Ford Future Music Guitar Techniques Guitarist Health & Fitness Hi-fi Choice Home Cinema Choice ImagineFX Junior Linux Format Macformat Metal Hammer Microsoft Windows XP DVD Mini Magazine Mountain Bike UK Official Playstation 2 Official Xbox 360 Papercraft Inspirations PC Answers PC Format Dvd PC Gamer PC Plus Dvd Edition Pro Cycling Quick & Easy Cross Stitch Rhythm Scrapbook Inspirations SFX Simply Knitting T3 Total Film Total Guitar Total Sudoku Total Vauxhall Trucking What Laptop What Mountain Bike What Satellite Digital TV What Video & Hdtv World Poker Tour Official Magazine Your Family Tree Official Nintendo Magazine Games Master PC Zone NGamer
9. If you pay for your subscription by Direct Debit you are automatically protected by the Direct Debit Guarantee. A copy of this should be sent to you by the publisher of the magazine/s you have selected. You can cancel a Direct Debit at any time by simply contacting your bank and/or the publisher.
10. Please note we cannot accept postal orders or cheques. 11. This website is operated by The Magazine Company who pass your orders and money to the publisher of your selected magazine/s. Whilst we will always endeavour to sort any customer queries, the magazine that you order will always be fulfilled by the publisher of that magazine. And therefore we recommend that you deal with the publisher about queries relating directly to your magazine subscription. Please note, the magazine covers used on this site are for illustrative purposes only. Contact details for the publisher of your magazine can be found in your welcome emails and letter. Alternatively send an email to themagazinecompany@servicehelpline.co.uk stating the title of your magazine and we will send you the customer service contact details for your publisher.
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